A sacred pilgrimage circuit visiting four divine abodes that represent the spiritual essence of Hindu faith across India.

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Terms and Conditions

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Terms, Conditions and Guidelines

Fixed Flight Timings

This helicopter tour operates with fixed daily departure times for each destination. Passengers are required to adhere to the scheduled Estimated Time of Departure (ETD) for each day of the tour. Failure to do so will result in being marked as a NO-SHOW.

Passenger's Weight

  • Passengers are required to provide their accurate weight at the time of booking. In the event of any weight discrepancy discovered during travel that exceeds our aircraft’s weight capacity of 1500 kg, affected passenger(s) will be de-boarded and the Heli-tour will be cancelled for them and without any refund.
  • Weighing at the time of boarding the helicopter is must since the pilot will not allow boarding in case it exceeds the weight conveyed at the time of booking & we reserve the right to shuffle passengers to manage the right weight of helicopters for safe flying in the hills.

Overweight Charges : Per Seat Basis Only

Excess weight charges for the DO DHAM helicopter tour are fixed at INR 1500/- per kilogram, applicable to passengers whose weight exceeds 75 kg.

Moreover, if there is any variance in the passengers’ weight, subject to charges based on the overweight criteria, the corresponding amount will be collected at the hotel before the day of flight boarding or at the helipad before the flight boarding.

Baggage Allowance

Only 3 Kg baggage per passenger will be permitted. Passengers are advised not to carry big suitcases as there is very small baggage space inside helicopter. Passengers bringing excess baggage might not be allowed to take the same in the chopper by pilot. To address this, our staff provides duffle bags to all passengers during briefing.

Infant

Children above the age of 2 years will be considered full ticket. Infant below 02 Yrs. /12 Kg are carried free of charge. In case of verification of age, ID proof (Birth certificate) of the child shall be checked.

Bad Weather And Force Majeure Disclaimer

Helicopter flying in hilly terrains are adversely affected by some unpredictable factors such as adverse weather conditions and various Force Majeure events. These include delayed Air Traffic clearances/Permissions, VVIP movements, valley flying by the Indian Air Force (NOTAM), sudden technical issues in the aircraft, illness of the flying crew, or delayed reporting of passengers at the helipads, among other unforeseen circumstances. Passengers are advised to be prepared to encounter any unexpected events and inconveniences that may arise in such scenarios.

When planning your tour, we strongly advise the guests to keep one additional day at hand at Dehradun, over and above 03N/04D period, so that they do not end up in problem in case the weather gets very bad after the commencement of tour, which may lead to extension of the tour.

Other Terms & Guidelines

Other Terms and Guidelines for DO Dham Helicopter Booking 2024

  • AADHAR Card copies are to be shared by all Indian passengers, & passport in case of foreign nationals.
  • Any donations, tips, pitthu, palki/pony and porter charges shall be borne by the passengers.
  • SBTM has its own crew at all the Dhams. For any guidance or assistance, Passengers are free to reach out to them.
  • Network connectivity at Badrinath is very poor. BSNL & Jio are the main telecom services that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.
  • Passengers are advised to carry a small oxygen bottle with them as a precaution. It is available locally at all medical shops
  • Although day temperatures at these locations are normal it becomes cold in the night and so passengers must carry woollen clothes with them.
  • All passengers are advised to carry their own medication.
  • We would like to inform our pilgrims that we do not provide insurance coverage for accidents, sickness, loss due to theft, or any other unforeseen circumstances. Therefore, we stronglyrecommend that pilgrims make their own arrangements for insurance coverage. Please notethat all baggage and personal belongings are solely the responsibility of the client at all times

Medical Emergencies

Company shall not be liable for any medical emergency on the ground to the party, thus advised guests to get the fitness certificate from doctor to travel to the high altitude sector.

The Company reserves the right to refuse to carry any person whom it considers unfit for travel or what in the opinion of the company may constitute risk to the helicopter or to the persons on board. No refund shall be done to such passenger(s). 

Rescheduling Of Booking

Rescheduling of booking to a next date will be done subject to availability and on payment of 20% of the cost. This will be permitted only if applied 15 days before journey date. In case the rescheduling is requested with less than 15 days to the journey then booking will be treated as cancelled and a fresh booking will be given subject to availability.

Payment Terms

  • Package Confirmation & Booking, please deposit the 50 % amount of the Tour cost to process the booking
    and the balance amount is to be paid 15 days before from your departure dates.
  • Passengers are only allowed to board or initiate the tour after completing the full and final payment for the
    tour

Cancellation Policies

If passengers wish to cancel their booking, then they will have to pay following cancellation charges

  • Up to 30 days before journey -30% of amount
  • Up to 20 Days before journey -50% of amount
  • Up to 14 Days before journey -No Refund
  • No Show –No Refund

Force Majeure And Bad Weather Refunds

If you are stuck in a bad weather situation on any particular day out of the 3 days we will still try to finish the darshan on next day. In case we are completely unable to visit any dham due to bad weather situation then we will refund only flying timing cost approximately INR 20,000/-(Twenty Thousand Rupees) against each Dham per seat.

If flying is not possible due to any reason/bad weather at Dehradun, then 5% Service charge + Utilized Services like Hotel Stay and Transportation will be applicable.

Bad Weather & Force Majeure Policies

  • In the event of flight cancellations or delays due to bad weather, technical issues, or any force majeure reasons beyond the control of the company. SBTM will not be held liable for the cancelled or delayed flights. However, refund will be given to the client as per our refund policy. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the guests will be provided in the event of cancellation of a flight.
  • In case, the departure does not take place from Dehradun due to any above mentioned reasons, the tour will be considered as cancelled and refund will be made as per our policies.
  • However, in this case guests are open to reschedule the tour for the next available date; a fresh booking can be made for the same. Our team will propose the available option to the guests.
  • The remaining or unused amount from the previous booking can be applied towards the fresh booking. Any additional costs incurred will be the responsibility of the passengers.
  • Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
  • Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather/force majeure reasons.
  • In regards to the guests stranded at any Dham, if any group requests to cancel their tour on their own desire & come down before their scheduled return date, the arrangement of vehicle for their return journey by road shall be done by us. However, cost for the same shall be borne by the guest on direct payment basis. No refunds are applicable in case guests wish to cancel & return mid-tour.

Disputes

  • Any disputes related to the legality, interpretation, application, or performance of the service or its terms and conditions shall be subject to the laws of Delhi Jurisdiction.
  • Bookings will be taken, considering there is an acceptance of the above –mentioned terms & conditions by the party.
  • We sincerely hope the above information is in order and as per your requirement. In case if you need any further information or clarification. Please feel free to get in touch with us.